User perspectives on the ambience in a mental health unit in the hospital context
Perspectivas de los usuarios sobre el entorno en una unidad de salud mental en el contexto hospitalario
DOI:
https://doi.org/10.12957/reuerj.2025.89579Keywords:
Mental Health, Mental Health Services, Mental Disorders, Humanization of AssistanceAbstract
Objective: to understand users' perceptions of the ambience in a Mental Health Unit in a hospital context. Method: a qualitative study conducted with users admitted to a hospital Mental Health Unit in a municipality in the interior of Rio Grande do Sul. Data collection took place between May and August 2023, using semi-structured interviews. The data was analyzed using the content analysis technique and the three axes of the ambience proposed by the Ministry of Health. All ethical aspects of research with human beings were respected. Results: users perceive the ambience in its entirety, according to the three axes. However, there are perceptions that the unit's ambience challenges psychosocial rehabilitation and humanized care. Final considerations: users' perceptions must be taken into account when implementing and improving the ambience to protect their rights, as guaranteed by public policies.
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Copyright (c) 2025 Laura Carolina de Almeida e Souza, Priscila de Melo Zubiaurre, Rafael Pasche Silveira, Clarissa Iensen Boff, Eneida Silva dos Santos, Dilce Rejane Peres do Carmo, Rosângela Marion da Silva, Daiana Foggiato de Siqueira
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