Contributing human factors to nursing errors in intensive care therapy
DOI:
https://doi.org/10.12957/reuerj.2025.86404Keywords:
Nursing, Patient Safety, Safety Management, Medical Errors, Health ResourcesAbstract
Objective: to analyze human factors contributing to errors within the nursing work process in intensive care. Method: descriptive, cross-sectional, qualitative study conducted in the Intensive Care Unit of a public, federal general hospital. Data were collected between December 2022 and April 2023 through semi-structured interviews and subjected to lexicometric analysis using the IRAMUTEQ software. Results: the study included 25 nursing professionals, consisting of nine nurses and 16 nursing technicians. Corpus utilization was 85%. Human factors related to organizational influences, such as human and material resource management, organizational climate, and operational processes, directly contributed to unsafe acts committed by nursing professionals, resulting in errors and violations. Conclusion: recognizing human factors is essential for strengthening a safety culture, increasing organizational reliability, and improving healthcare quality and safety.
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Copyright (c) 2025 Maria Eduarda Fernandes Alves Santiago, Ítalo Rodolfo da Silva, Rodrigo Assis Neves Dantas, Thiago Privado da Silva, Marcelle Miranda da Silva, Sabrina da Costa Machado Duarte
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