Comunicação entre profissionais e familiares durante internação de recém-nascidos e lactentes: revisão integrativa [Communication between professionals and family members during hospitalization of newborns and infants: an integrative review] [La comunicación entre los profesionales y los familiares durante la hospitalización de los recién nacidos y los lactantes: revisión integradora]
DOI:
https://doi.org/10.12957/reuerj.2022.60868Keywords:
Pediatria, Unidades de Terapia Intensiva Neonatal, Comunicação em Saúde, Família.Abstract
Objetivo: analisar o conhecimento produzido em relação à comunicação entre familiares e profissionais de saúde, na assistência aos recém-nascidos e lactentes internados em Unidades de Terapia Intensiva Neonatal e de Cuidados Intermediários Neonatais, na percepção de familiares. Método: revisão integrativa, realizada no período de janeiro de 2009 a fevereiro de 2021, em bases virtuais de dados. Foram selecionados sete artigos. Resultados: predominaram estudos qualitativos desenvolvidos por enfermeiros, com maior proporção no ano de 2010. Emergiram duas categorias temáticas: “Experiência com a internação dos filhos em Unidade de média e alta densidade tecnológica” e “Inconsistência na comunicação”. Conclusão: a percepção familiar diante da comunicação sobre a saúde do filho internado recebe reações positivas e negativas. Para os pais, quando os profissionais transmitem adequadamente as notícias sobre seus filhos hospitalizados, isto conduz a sentimentos de esperança, gerando na família a perspectiva de sobrevida e recuperação dos seus filhos.
ABSTRACT
Objective: to analyze the knowledge produced regarding the communication between family members and health professionals in the care of newborns and infants admitted to Neonatal Intensive Care Units and Neonatal Intermediate Care Units, in the perception of family members. Methodology: integrative review, carried out from January 2009 to February 2021, in virtual databases. Seven articles were selected. Results: There was a predominance of qualitative studies developed by nurses, with a higher proportion in 2010. Two thematic categories emerged: "Experience with the hospitalization of children in medium and high technology units" and "Inconsistency in communication". Conclusion: The family perception regarding communication about the health of their hospitalized child suffers positive and negative reactions. For parents, when professionals adequately transmit the news about their hospitalized children, this leads to feelings of hope generating in the family the perspective of survival and recovery of their children.
RESUMEN
Objetivo: analizar el conocimiento producido en relación a la comunicación entre familiares y profesionales de la salud, en la atención de recién nacidos y lactantes hospitalizados en Unidades de Cuidados Intensivos Neonatales y Cuidados Intermedios Neonatales, en la percepción de los familiares. Metodología: revisión integradora, realizada de enero de 2009 a febrero de 2021, en bases de datos virtuales. Se seleccionaron siete artículos. Resultados: Predominó los estudios cualitativos desarrollados por enfermeras, con mayor proporción en 2010. Surgieron dos categorías temáticas: “Experiencia con la hospitalización de niños en una unidad de densidad tecnológica media y alta” e “Inconsistencia en la comunicación”. Conclusión: La percepción familiar sobre la comunicación sobre la salud de su hijo hospitalizado sufre reacciones positivas y negativas. Para los padres, cuando los profesionales transmiten adecuadamente las noticias sobre sus hijos hospitalizados, esto genera sentimientos de esperanza, generando en la familia la perspectiva de supervivencia y recuperación de sus hijos.
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