Adversities in the daily work of a pre-hospital mobile emergency care service
DOI:
https://doi.org/10.12957/reuerj.2023.69954Keywords:
Emergencies, Emergency Medical Services, Prehospital Care, Health PersonnelAbstract
Objective: to identify adverse situations in the daily work of professionals in a mobile emergency pre-hospital care service. Method: qualitative study, based on Michel de Certeau's daily theoretical framework, carried out between July and October 2020, through interviews with 32 professionals from the Mobile Emergency Care Service (SAMU) in Belo Horizonte, Minas Gerais. Data processing was carried out by thematic analysis and organized using the MAXQDA® software. Results: the adverse situations were bad weather; violence´s situations; pressure exerted by drug dealers, family members, passers-by; unpreparedness of professionals and assistance in inhospitable, difficult to access, unpredictable places, which can trigger possible incidents during assistance to users. Conclusions: the identification of adverse situations should be part of the routine before and during the assistences and the implementation of preventive measures reduces the risk of incidents for the patient.
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Copyright (c) 2023 Moema Santos Souza, Doane Silva Martins, Isabella Cristina Moraes Campos, Palloma Fernandes Estanislau Vaz Ventura, Marília Alves
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