Empenhamento organizacional dos enfermeiros num hospital de Portugal: análise do impacto da reestruturação organizacional [Nurses’ organizational commitment in a hospital in Portugal: analysis of the impact of organizational restructuring]
DOI:
https://doi.org/10.12957/reuerj.2015.12279Keywords:
Lealdade, enfermeiras, reestruturação hospitalar, empenhamento organizacional [Loyalty, nurses, hospital restructuring, organizational commitment]Abstract
A reestruturação organizacional tem, muitas vezes, impacto no comportamento dos colaboradores. O estudo é, sobretudo, de natureza exploratória, com abordagem predominantemente quantitativa, descritiva e correlacional, tendo como objetivos avaliar o impacto do processo de reestruturação nos níveis de empenhamento organizacional dos enfermeiros; avaliar se existe diferença entre esses níveis antes e após o processo de reestruturação; fornecer algumas recomendações e / ou sugestões, com o intuito de reforçar o empenhamento organizacional. O instrumento de coleta de dados utilizado foi o questionário, aplicado em 2011. A amostra é constituída por 158 enfermeiros que vivenciaram o processo de reestruturação organizacional e, assim, emitem opinião sobre alterações nas relações com a instituição. A informação fornecida sobre as mudanças no hospital e sobre o modo como essas mudanças poderiam afetar foi considerada insuficiente por uma percentagem considerável dos participantes. É notória a diminuição das relações afetivas e normativas dos enfermeiros com a organização.
ABSTRACT
Organizational restructuring often has impact on collaborators’ behavior. This exploratory, descriptive, correlational study examined the impact of restructuring processes on levels of organizational commitment among nurses, to assess whether levels differ before and after the restructuring process, and provide recommendations and/or suggestions for enhancing organizational commitment. Data were collected by questionnaire in 2011 from the sample of 158 nurses who experienced the process of organizational restructuring and thus can give opinions about changes in relations with the institution. The information provided on changes in the hospital and the effect these changes might have was considered insufficient by a considerable proportion of the participants. These findings highlight the nurses’ diminishing normative and affective relations with the organization.
RESUMEN
La reestructuración organizacional tiene, frecuentemente, impacto en el comportamiento de los empleados. El estudio es de naturaleza principalmente exploratoria, descriptiva y correlacional y tiene como objetivos evaluar el impacto del proceso de reestructuración en los niveles de compromiso organizacional de los enfermeros; evaluar si hay diferencias entre los niveles de compromiso organizacional antes y después del proceso de reestructuración; proporcionar algunas recomendaciones y/o sugerencias, con el objetivo de potenciar el compromiso organizacional. El instrumento de recolección de datos utilizado fue el cuestionario aplicado en 2011. La muestra constó de 158 enfermeros que experimentaron el proceso de reestructuración organizacional y, de esa forma, emiten opinión sobre los cambios en las relaciones con la institución. La información proporcionada sobre los cambios en el hospital, y sobre la forma en que estos cambios podrían afectar, se considera insuficiente para una proporción considerable de los participantes. Estos resultados ponen de relieve la disminución de las relaciones afectivas y normativas de los enfermeros con la organización.
DOI: http://dx.doi.org/10.12957/reuerj.2015.12279
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